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  1. thedatabank Support Center
  2. FAQ

FAQ

FAQ | Fundraising

  • How do I get a report for a specific campaign with donations and contact info?
  • How do I download a report that includes all of the contact info and contributions for a donor?

FAQ | PowerMail

  • What is the maximum size of an image in a PowerMail?
  • What is a Hard Bounce vs a Soft Bounce?
  • Why am I Getting a Character Limit Error Message?
  • Subscriber no longer receiving emails sent through thedatabank
  • Can I attach a file to a PowerMail?

FAQ | Advocacy

  • Understanding cookies and why they are used in Advocacy powered by SoftEdge
  • How do I change the design of our Advocacy Site?
  • Is the Soft Edge Advocacy Form in Form Builder?

FAQ | Form Builder

  • How do I enable cookies in my browser?
  • How do I Remove Someone's Name from a Databank Petition?
  • How do I change the credit card icons on my payment form?
  • Form input types
  • How do I Change the Signature on our Donation Receipts?
  • Where is the Form Builder Link Code
See all 8 articles

FAQ | Core Databank

  • What does "expired or empty selection" mean?
  • How do I Adjust the Dashboard/Activity Feeds?
  • How do I Download a Complete Member Roster?
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