When a registrant purchases multiple tickets for an event, they can provide individual details for each attendee such as names, email addresses, and custom registration fields. These details can be captured during the initial checkout process or via a follow-up link sent to the additional attendees. Each attendee gets a confirmation page with a QR ticket if enabled. Organizers benefit from automatic integration with existing fields, individual attendee tracking for check-in and reporting, and visibility of reserved seats awaiting details until completed or the event ends.
The Attendee Registration Process
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Select Tickets: During checkout, the registrant selects the total number of seats/attendees they are reserving (shown at checkout as Number of Attendees / Seats Reserved).
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Order Review: After payment, the user is directed to the "Additional Attendees" screen. This page summarizes the order, dividing seats into two categories:
- Confirmed Attendees: Anyone whose details have already been provided.
- Awaiting Details: Any seats that still require attendee information.
[Screenshot: Additional Attendees screen showing Confirmed Attendees and Awaiting Details lists]
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Complete Registration: For any pending attendee, the user can click "Fill out info for [Attendee Name]." This opens a form featuring your standard registration fields, customized for that specific seat.
- Flexible Navigation: At the bottom of the list, the user will see a button to Continue (if finished) or Skip for now (if they need more time). Skipping allows them to move on with registration page while still holding the reserved seats (without requiring to fill additional attendees information.
- Confirmation Email: If the user skips or needs to come back later, don’t worry! We automatically include the same per-attendee links in their confirmation email. This allows the purchaser or even the attendee themselves to fill in the details at any time before the event.
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Individual Confirmation: Once an attendee's details are submitted, they receive their own confirmation page. This page includes their individual QR ticket (if enabled) and “Add to Calendar” links.
Notes for organizers
This feature is designed to keep your records clean and accurate without extra work.
- Zero Configuration: There is no extra setup required. This functionality automatically uses your existing registration and contact fields.
- True Per-Person Tracking: Each additional attendee is treated as an individual record on your Meeting Roster. This ensures that check-ins, reporting, and QR ticket generation happen per-person, not just per-order.
- Visibility for Admins: Attendees who haven't completed their details appear on your roster as a reserved seat marked "Awaiting Details." This helps you identify which registrations are incomplete if you need to follow up manually.
- Integration: If QR ticketing is enabled for your event, each attendee will receive their own unique QR code as soon as their details are submitted (refer to the QR Code Event Registration & Check-In article for more info).
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