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How to Change the Credit Card Number on Pledges

If you use Vanco as a payment gateway, you can edit payment information on pledges via your online Vanco portal, or by contacting Vanco support.

If you use any other payment gateway, you will follow these instructions.

Member Record

1. Search the Member's record.

2. Click the Edit icon next to the pledge.

 

Edit Pledge

Next to Payment Number, click View.

 

 

Edit and Submit

1. Under the payment form's Pay by Credit Card section, enter the credit card number in the New field next to Card Number.

2. Click Submit to save the pledge.

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