Searching for Subscription and Unsubscribe Histories

Go to Search > Subscriptions

Fill out the your desired fields and click Find.

Go to Search > Contacts

Specify what type of contact you are looking for and click Find.

A list of members that match your search criteria now appears. Click on a member to view their contact history.

When a contact is made by "member" that means that the action was completed by one of your end-users rather than someone logged into your Databank.

Different Contact Types in your Contact History:

1. Subscribe Prefs: the member subscribed to the publications listed in the Note
2. UNSUB: the member unsubscribed from the publication in the Note afterreceiving the publication in a PowerMail
3. UNSUB OTHER: the member unsubscribed from the publication in the Note after receiving a different publication in PowerMail