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Subscribing and Unsubscribing Multiple Contact Records at Once

Maria Sanchez Lopez
Updated
 Modifying the Subscription preferences of individual Contact records can easily be done through the Subscriptions tab in their record. But you can also subscribe multiple people to a single publication at one time.
  1. Subscribing multiple people to a publication
  2. Unsubscribing multiple people to a publication

1. Subscribe Multiple People to a Publication

 

Select the records you want to subscribe to the publication using a search query

 

Go to the Publication Set Up page

PUBLICATIONS.png

The Publication Set Up page is found in the Communications dropdown Menu.
COMMUNICATIONS > PUBLICATIONS

 

Select the Publication to subscribe your Contact Selection

Select the publication and click SAVE when done. This works for both public and private publications.

 

2. Unsubscribe Multiple People from a Publication

Similarly to subscribing multiple records to a publication, multiple records can also be unsubscribed from a publication.

Note: This cannot be undone. It is possible to reconstruct who was receiving a publication by searching activity records, but there is no simple "undo" button for batch unsubscribes.

 

Select the records you want to be unsubscribed from the publication using a search query

 

Go to the Publication Set Up page

 

Select the Publication to Unsubscribe your Contact selection

Select the publication and click SAVE when done. This works for both public and private publications.

Remember: This cannot be undone. It is possible to reconstruct who was receiving a publication by searching contact records, but there is no simple "undo" button for batch unsubscribes.

 

Click here for more information on adding publications to forms.
Click here for more information on creating a new publication.

 

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