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Searching for Subscription and Unsubscribe Histories

Use search queries of subscriptions and contact histories to track who is subscribed to your publications and whom has unsubscribed.

Find subscribers with a Subscription query

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Go to SEACRH > SUBSCRIPTIONS and select the appropriate publication.

This will show you everyone who is currently subscribed to your publications.

Find individuals who have subscribed or unsubscribed with a Contacts query

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Understanding the Contact History

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When a contact history has been modified by the member, rather than by someone logged int your Databank, the record will always be BY member.

Different Contact Types in your Contact History:

  1. Subscribe Prefs: the member subscribed to the publications listed in the Note
  2. UNSUB: the member unsubscribed from the publication in the Note after receiving the publication in a PowerMail
  3. UNSUB OTHER: the member unsubscribed from the publication in the Note after receiving a different publication in PowerMail
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