De-duplication, Merge Tool Should Retain Multiple Record Categories

Completed

mlee

April 11, 2014 20:01

Currently, when you merge multiple contacts only one record category is retained. It would be great if multiple record categories were reflected when contacts are merged and one wouldn't have to go through and check manually.

0

• Official comment

  

  Marcos Lopez-Carlson

  July 27, 2015 19:46

  The Duplicate Merge tool now supports multi-select options. If the user field being merged only allows one data value, the merge will overwrite the original value, if the field allows multiple selections, with a checkbox for instance, then the new value will be appended to the existing value.

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