Why did you unsubscribe?

Completed

Anne Sayers

October 21, 2011 00:01

I'd like to know why people unsubscribe from our list.  People would probably be the most likely to fill it out if the question popped up as soon as they hit "unsubscribe" on the email.

I've seen language like:

We're sorry to see you go.  Why are you choosing to unsubscribe:

Receive too many emails

Receive information from us to two different email accounts

No longer interested in your issues

Other:

4

• Official comment

  

  William Naylor

  June 06, 2012 21:47

  Clients can now specify a page that constituents can be redirected to after confirming that they are unsubscribing.  This means that now when someone clicks unsubscribe in an email, goes to the subscription preference form and unsubscribes, you can have us redirect them to a page/form of your choosing where they could indicate why they have unsubscribed.  Once a client has designed the page that they would like their constituents redirected to, e.g. a survey monkey form, please submit a support request with the url of that page and it you are a client with coalitions, which of your orgs unsubscribe pages should have this redirect.
• 

  Lindy

  March 21, 2012 23:03

  Great idea.  I would love to see this feature as well.

  0
• 

  Ben

  April 23, 2012 21:46

  I'm not going to specify the specific verbiage or options we'd like to see at this point, but we definitely want to see this feature happen and soon if possible.

  0

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