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Why am I Getting a Character Limit Error Message?

If you've ever been editing a PowerMail and received a warning message, the most likely cause is that you are using a browser extension, such as Grammarly, which is inserting extra characters into your email's HTML.

This is an example of what you would see in the HTML Editor

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To see if the browser extension may be what is causing this message, click the HTML button in the editor

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If you see that the HTML side of your message looks like a confusing mess (more than normal), the browser extension has probably been at work.


You can either clean the message yourself or feel free to send a Support Request and we can clean it up for you. To keep this from happening in the future, please disable your browser extension while working on PowerMails.

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